Frequently Asked Questions (FAQs)

General Questions

What is Winkle?

Winkle is a sleep training app designed to help parents simplify their child’s sleep and meal schedule using expert-recommended routines. The app supports methods like the Ferber sleep method and can be customized to use the Cry-it-out method.

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Getting Started

How do I set up Winkle for my child?

After downloading and installing the app, you can create a profile for your child and their date of birth. The app will then recommend a personalized sleep and meal schedule.

How do I track my child’s progress?

After creating a profile for you child(ren), you can log their sleep and wake times, and meals. The app will report what the next steps are and what the child’s schedule will look based on previous naps and meals.

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Features & Functionality

What is the Ferber sleep method?

The Ferber method, also known as graduated extinction, involves letting your child cry for gradually increasing periods of time before comforting them. This method helps teach your child to self-soothe and fall asleep independently.

What is the Cry-it-out method?

The Cry-it-out method involves letting your child cry for a specified period of time without immediate intervention. This method aims to help children learn to fall asleep on their own.

Does Winkle offer expert advice on sleep training?

Winkle provides access to expert-recommended routines and tips on sleep training. You can also find articles and resources within the app to help you better understand and implement sleep training techniques.

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Troubleshooting

How do I reset my child’s profile?

To reset your child’s profile, go to the settings menu within the app and select the option to reset or delete the profile. Please note that this will erase all saved data for that profile.

How do I delete my account and all data?

To delete your account and all data associated with the account, go to the settings menu within the app and select the option to reset or delete the account. Please note that this will erase all saved data for that account.

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Privacy & Security

Is my data safe with Winkle?

Yes, we take your privacy and data security seriously. Winkle uses Google’s Firebase authentication to protect your personal information and ensure your data is safe.

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